Reviews can produce an average 18% uplift in sales
About 88% of consumers trust online reviews as much as personal recommendation – that’s impressive. Also, research shows that reviews can produce an average 18% uplift in sales for a business. So, as you can see, reviews are important.
Although you cannot control what a person writes in his or her review of your business, you can stay informed about what customers are saying about your business, while also improving your relationships with current or potential customers.
The Local SEOPRO platform makes it easy to continue the conversation with customers and improve relationships with customers. By connecting with customers, you are also showing potential customers that you listen and care about them.
Stay Informed on All Your Reviews
You want to stay informed on all your reviews out there. Good or bad – you want to know what people are saying about your business. From Google and Facebook to Yelp and Amazon, people can leave feedback in a multitude of places. People may leave reviews on sites you’ve never even heard of, which can be hard to stay on top of, especially if you have multiple locations, services, and/or products.
Review monitoring and optimized through Local SEOPRO is easy. Our platform pulls all your reviews, from all locations, into a single dashboard, so you can be informed anytime your business is reviewed. Our system will alert you the moment it detects a new review.
The Importance of Engaging with Customers Online
The Local SEOPRO platform allows you to engage with customers and address their concerns in a timely fashion. Our system makes it easier than ever for you to address negative feedback and acknowledge satisfied customers. Through your responses, you’re able to maintain brand control and can gain more business.
Wherever your business is listed and/or able to be reviewed, make sure your business’ profile is up to date. You want clients who are writing reviews to have the right information about you, and you also want potential clients to be able to find you. Local SEOPRO can help you manage your data across the web.
You need to claim and manage your local listings, as well as profiles on review sites and social media. Our system can help you update your business’s listing information in real time, across hundreds of sites, with just the click of a button.
You need to monitor your online reviews by looking at review sites and social media. With Local SEOPRO’s review monitoring and optimization tools, you can monitor customer reviews for your business across every listings site that supports them, such as Google, Facebook, Yelp, and more.
Online reviews can help your business, especially with local SEO. When properly tagged with Schema markup, reviews can display star ratings in a business’s search results.
Improve Customer Service
It’s in your best interest to reply to all reviews (both positive and negative) as well as complaints and questions across the web. Quick, thoughtful, and helpful responses will show your commitment to customer service and righting any wrongs. Your reviews can help you get more business, and help you become a better business with proper critiques and solutions.
Local SEOPRO will notify you of all new reviews, so you can respond promptly to a customer’s feedback. If you’re not monitoring or optimizing your listings and reviews, you can be pushing away or misleading customers by giving out incorrect information or ignoring their comments.
What are you doing to connect with your customers?
Let Local SEOPRO help automate your review optimization. Check out our pricing page for details on each plan we offer.